Frequently Asked Questions

FAQ

What is Adaworx?

Adaworx provides the ‘Best In breed’ platforms for you to create, automate and manage your business processes. Our company is platform agnostic which allows us to perfectly match your systems to the correct platform.

What is BPA?

Business Process Automation. A software platform that replaces your current systems to gain higher levels of communication and feedback.

What is RPA?

Robotic Process Automation is the glue that sticks your current appolications together. A trigger event is created e.g. your Facebook page has a new lead. RPA then replies on your behalf with a peronalised email using your own email client. It then fills in your CRM and puts an event in your calendar to follow up.

How can Adaworx save you time?

Have you ever got an appointment mixed up? Well let's eliminate that by automatically sending an appointment confirmation with a link to click ‘Add to Calendar’. This simple Automatic Dynamic Action (ADA) reduces errors. This can also be applied to many other parts of your processes letting Adaworx and her partners look after your team, supplier and customer communications, allowing you to focus on revenue.

Do I need a process?

Yes. Yes you do.

What is a business process?

A business process is a collection of linked tasks which detail the delivery of a service or product to a client. A business process has also been defined as a set of activities and tasks that, once completed, will accomplish an organizational goal.

Can I change my processes without 'getting the consultants in'?

Yes. We are happy to help and are never far away. Our initial idea was to stop the need for expensive consultants to perform changes. It is extremely easy to do so all on your own.

What are the basic principles of Adaworx Automation Services?

We speak to business owners every day. The one thing that they tend to say is: ‘I need another me’. Well, we can’t provide another you. What we can do is break down what you do into small steps that any reasonably intelligent person can follow. This means that others can replicate your process. Businesses need to be able to scale. Without process management scaling can be horrendous. Let’s look at one of the most scalable businesses in the world: McDonalds. They scale very well... Why? Because they detail every part of their processes to the nth degree. This gives them the magic word for scaling: ‘Repeatability’. When companies look at their exit strategy they inevitably value their business incorrectly. If they have processes in place that are repeatable and scalable then their business is simply worth more. This is because they don’t have to be there for the business to function.

Can you use Adaworx as an IoT back end?

Absolutely

Can I use another device to access Adaworx?

Yes. We will run on almost anything that provides web access. This could include phones, tablets, interactive displays or even EPOS systems. We even have a system running on a Raspberry Pi.

Is a site license option available?

Yes. Simply contact us to find out more.